Residents in long-term care facilities need to have an advocate to ensure their quality of life and quality of care.
Whether through individual contact with residents or systemic advocacy, the Ombudsman makes a difference in the lives of residents in long-term care facilities. Each year, GECAC's Ombudsman helps nearly 250 seniors and their families resolve issues. We believe all long-term care residents deserve dignity, support and respect.
GECAC's long-term care Ombudsman advocates for residents in long-term care facilities. Under the Federal Older Americans Act, every state is required to have an Ombudsman Program that addresses complaints and advocates for improvements in the long-term care system.
Anyone can access the Ombudsman, whether they are residents or potential residents, family members, individuals in the community or friends.