GECAC is here and ready to help. Together, we will get our community through this hard time. GECAC offices are closed to the public. The staff is serving clients via the phone, email and virtual. Go to our COVID-19 Guidance page for information on how to receive services.

Volunteer Ombudsman

Overview

By becoming a volunteer Ombudsman you can change the life of people who live in long-term care facilities.  Volunteers serve as advocates to ensure residents receive the quality of care and quality of life they deserve.

GECAC's Long-Term Care Ombudsman program advocates for residents of long-term care facilities, which include nursing homes, personal care homes, assisted-living facilities, adult day centers, and domiciliary care homes. Through regular visits by staff and trained volunteers, the program provides a visible presence to residents. This provides the assurance residents need to stay connected to their community and know they have an advocate who is there to support them.

Volunteer Qualifications

  • Volunteers must be at least 18 years old
  • Have access to reliable transportation
  • Possess genuine care and concern for older adults
  • Complete required training
  • Communicate effectively with residents and staff to provide accurate information
  • Adhere to confidentiality and conflict of interest requirements of the program

What You Will Do

  • Complete training programs both online and with Ombudsman mentor and State Ombudsman office
  • Make monthly visits to assigned facilities
  • Provide education about residents' rights and person-centered care
  • Advocate for residents' rights, quality of care and quality of life
  • Provide information on nursing homes and personal care homes
  • Address resident or family concerns about person-centered care
  • Provide education about issues related to long-term care
  • Receive continuing education

What GECAC Will Do

  • Training sessions are provided
  • Provide continuing education

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Request More Info

Carolyn DiMattio
Program Coordinator
(814) 459-4581 Ext. 593
ombudsman@gecac.org